Så skapar Akademikernas a-kassa värdefulla kundmöten

Akademikernas a-kassa hjälper medlemmar som blivit arbetslösa och skapar trygghet åt de medlemmar som planerar att byta jobb. Till sin hjälp har de en modern kontaktcenterplattform och en tydlig strategi för kundmötet.

Så skapar Akademikernas a-kassa värdefulla kundmöten
A-kassan har gjort ett lyckat byte av kontaktcenterplattform. Foto: Stock Adobe

Den som blir av med sin anställning befinner sig i ett känsligt läge och har ibland ett behov av att få ekonomisk ersättning från a-kassan innan man hittar en ny sysselsättning. Akademikernas a-kassa är Saco-förbundens och Vårdförbundets gemensamma a-kassa, vilket innebär att man i dagsläget har drygt 755 000 medlemmar.

Någonting är fel

Du är inloggad som prenumerant hos förlaget Pauser Media, men nånting är fel. På din profilsida ser du vilka av våra produkter som du har tillgång till. Skulle uppgifterna inte stämma på din profilsida – vänligen kontakta vår kundtjänst.

– Det som är viktigast för att skapa ett värdefullt kundmöte är att den som kontaktar oss ska känna att vi är tacksamma för att de hör av sig och att kontakten är meningsfull. Det finns alltid något som vi kan hjälpa till med och någonting som vi kan fånga upp i deras ärende, säger Annika Stenberg, chef för marknad och kommunikation på Akademikernas a-kassa.

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

Kunskapsmaterial

Utbildnings-tv

Hämtar fler artiklar
Till startsidan
Kvalitetsmagasinet

Kvalitetsmagasinet Premium

Full tillgång till strategiska artiklar och smarta verktyg för bland annat verksamhetsutveckling, kvalitetssystem och ledarskap.