Eva Norrman Brandt har arbetat som organisationskonsult i över 20 år och kommit i kontakt med åtskilliga verksamheter som behövt vitalisera sin verksamhet och genomföra en positiv förflyttning – från en trögrörlig funktionsorienterad organisation med stuprörstänkande till en dynamisk med samarbete över avdelningsgränser och stort fokus på värdeskapande och kundnytta.
Tre faktorer visar rätt väg i processorienteringen
Processorientering
Att införa ett processorienterat arbetssätt är ett transformativt förändringsarbete som måste riggas på rätt sätt för att bli framgångsrikt. Eva Norrman Brandt, psykoterapeut och organisationskonsult, pekar på tre viktiga faktorer som kompass i processorienteringen.

Transformativa förändringar kräver ett nytt ledarskap. Foto: Adobe Stock
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Men för de flesta organisationer som tidigare arbetat på ett traditionellt sätt innebär den här typen av så kallat transformativt förändringsarbete stora utmaningar, konstaterar hon.
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


