Under ett webbinarium arrangerat av European Organization for Quality (EOQ) och The Lean Six Sigma Company (LSSC) talade Zeljko Rakic, Master Black Belt i Lean Six Sigma och verksamhetschef vid LSSC. Med 32 års erfarenhet inom olika industrier i olika delar av världen har han stenkoll på hur organisationer bör lägga grunden för ständiga förbättringar.
Mästaren tipsar: Så ändras kultur genom att ändra rutiner
Ständiga förbättringar
Till de som inte lyckas möjliggöra för ständiga förbättringar säger Zeljko Rakic, mästare på Lean Six Sigma, att ledningen måste kratta manegen. Utan rätt förutsättningar kan kulturen aldrig ändras.

Foto: Adobe Stock
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Genom åren har han mött en och annan som frågar sig varför just deras organisation inte får till en kultur som leder till ständiga förbättringar. De har medarbetare som har utbildats enligt konstens alla regler, och de har utfört olika projekt – utan framgång.
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