De vill bli av med frustration kring komplexa processer

Förbättringsledning Vissa tänker att de leder komplexa processer när de inte alls gör det, och vice versa. Det saknas ett gemensamt språk och praktiska arbetsmetoder, vilket var två av incitamenten bakom boken ”Att lyckas leda en komplex process – mellan plan och icke-plan”.

De vill bli av med frustration kring komplexa processer
Anna Zingmark och Karoline Bottheim.

Regnet smattrar mot fönsterrutorna i den k-märkta gamla stallbyggnaden i centrala Stockholm. Ett drömkontor enligt Karoline Bottheim och Anna Zingmark, för det ligger mitt i Stockholms innerstads bikupa samtidigt som den lummiga innergården skapar lugn och ro till att skriva både stridsskrifter och pedagogiska tegelstenar.

Någonting är fel

Du är inloggad som prenumerant hos förlaget Pauser Media, men nånting är fel. På din profilsida ser du vilka av våra produkter som du har tillgång till. Skulle uppgifterna inte stämma på din profilsida – vänligen kontakta vår kundtjänst.

Författarduon har huserat här i ungefär tre år, men arbetat ihop i tio år. Under tiden har de skrivit tre böcker om samverkan och komplexa processer, och har redan en fjärde på gång.

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