Idag ger personlig service nöjda kunder.
Expertens 5 råd som gör kunderna nöjda
Kundnöjdhet Vad skapar kundnöjdhet? Det kan Svenskt Kvalitetsindex, SKI svara på som under 30 år studerat kundnöjdheten i privata och offentliga verksamheter. Utmaningarna är många och har förändrats under årens lopp.

Någonting är fel
Du är inloggad som prenumerant hos förlaget Pauser Media, men nånting är fel. På din profilsida ser du vilka av våra produkter som du har tillgång till. Skulle uppgifterna inte stämma på din profilsida – vänligen kontakta vår kundtjänst.
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– Numera är det ”mjuka paket” med image och service som står överst på kundernas önskelista, konstaterar vd Johan Parmler.
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